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Terms and Conditions

These Terms and Conditions form part of the operating terms of Still Game Party Limited, and coupled with any waivers or checks sheets, form the entirety of the companies terms and conditions of usage and services.

1. Definitions and Interpretation

1.1 In these Terms and Conditions:

(a) “We” or “Us” or any similar nouns refer to Still Game Party Limited, company number 13966477, and registered office at 261 Tamworth Road, Amington, Tamworth, England, B77 3DG.

(b) “You” or “Party Leader” or any similar nouns refer to the Customer of Still Game Party Limited

(c) “Equipment” means the equipment Still Game Party Limited supply and provide, and encompasses any game controllers, game stations, chairs, desks and other furniture items on site. The items of which Still Game Party own are the equipment.

(d) “Site” is the location currently at 261 Tamworth Road, Amington, Tamworth, England, United Kingdom


1.2 Unless the context otherwise requires, words in the singular shall include the plural and vice versa.

1.3 Unless the context otherwise requires, a reference to one gender shall include a reference to the other genders.


2. Bookings & Cancellations

2.1 The Party Leader shall make a booking in advance via the website. In doing so, the Party Leader confirms they have agreed with all the terms and conditions included below.

2.2 Any bookings require a £50 deposit payment upfront in order to secure the date and time. The remaining balance is then due no later than one week before the party date. An invoice will be sent to the booking party leader’s email address. Failure to make payment will result in a cancellation and forfeiture of the deposit.

2.3 Should you need to cancel a booking, this must be done 7 days in advance of the party date in order to recover any refundable monies paid. Subject to availability we will offer you a rebooking for a future date up to 3 months in advance in the event a refund is not available.

2.4 We reserve the right to cancel a party or amend a booking should we need to, due to illness or unforeseen unavailability. We additionally reserve the right to remove a party member and/or cancel a booking without refund if anyone is found to be aggressive, bullying or dangerous to any staff members, parents, other guests and equipment.


3. Responsibilities

3.1 All Party Leaders should confirm when commencing a booking that they have the recommended amount of 8 party members present (including the Party Leader themselves). The management regret that they cannot accept responsibility for the Party themselves, therefore it is requested that a parent, guardian or responsible persons aged 18 or over is present for every group to ensure you have the most enjoyable experience possible.

3.2 It is the responsibility of the Party Leader to ensure that children are supervised in such a way as to avoid the possibility of any accident or injury from usage of the equipment. We are not responsible should an injury occur.

3.3 Should any damage to the equipment occur, the Party Leader accepts liability in full for the damage.

3.4 Should any equipment be found stolen, the Party Leader accepts liability in full for the theft.

3.5 We take no responsibility for damage or loss of personal belongings. Any brought to the site are brought at your own risk.

3.6 The Party Leader confirms where food and drink is available and supplied by us, that they have confirmed and checked all relevant allergen information with members of their party. We are not responsible where external foods are brought onto the site. Complimentary hot drinks are provided to adults, however children are not permitted to use the hot water urn or access to the hot drinks for safety purposes. 3.7 The Party Leader confirms their acceptance that all systems are set to allow a maximum of PEGI 16 rated

games. Should the Party Leader require an alternative restriction, they must let us know when making the booking.


4. VR Specific Responsibilities

4.1 We do not permit children under the age of 10 to engage in VR activities unaccompanied, however younger children may participate at the Party Leader’s discretion subject to their assistance.

4.2 Party members with epileptic conditions or any other condition that may be aggravated by VR activities should refrain from engaging in VR activities.

4.3. No refunds will be issued based upon game play being halted by a customer request or where our team refuse participation should it be deemed that an individual is either unfit to take part, or acting in a way that may lead to equipment being damaged.


5. Our Responsibilities

5.1 We, our franchisees, employees, directors and agents are not liable to you, your dependents or legal representatives for any claim for any indirect or consequential loss or damage, including without limitation personal injury or financial loss or damage, whether such liability arises in breach of contract, tort (including negligence), statute or statutory duty save that nothing is intended to nor shall limit the liability of Still Game Party Limited in respect of death or personal injury caused by the negligence of Still Game Party Limited or of its employees, agents or contractors or affect the statutory rights of any person dealing as a consumer.

5.2 We will not be held responsible for the loss or damage of or to any of your property or personal belongings during your visit to the venue or arising from the booking of or participation in the Activities. Personal possessions are brought into the venue entirely at the owners’ own risk.

5.3 Parking facilities are available at the site and any vehicles and their contents are left at the owners’ risk and are subject to any conditions and the payment of any fees as may be required by the provider of such facilities at the site location.

5.4 All game updates are done before the party is to commence, however in some instances an update may be missed dependent on its release. If a system is unavailable then we cannot be held responsible for such. An unavailable system will not amount to a cancellation or refund.

5.5 Except as otherwise stated, any liability shall be limited to the refund of any charges paid to us.

5.6 To the maximum extent permitted by law, Still Game Party Limited, its franchisees, employees, directors and agents are not liable for any injury, loss or damage (including damage to property or personal belongings) directly or indirectly arising out of or in connection with the use of any arcade or other games machine owned or supplied by a third party.


6. School Holiday Club

6.1 As part of our services we offer a school holiday club. Parents/Guardians confirm children will be dropped off by 9am and collected by 3:30pm Monday to Friday (except bank holidays). Payments are made either at the beginning or end of each session at the discretion of the parent/guardian. 6.2 Care will be handled by ourselves, with food and drink provided by us. The Party Leader confirms where food and drink is available and supplied by us, that they have confirmed and checked all relevant allergen information with members of their party. We are not responsible where external foods are brought onto the site. 6.3 We reserve the right to remove any child and permanently ban without refund anyone found to be aggressive, bullying or dangerous to any staff members, parents, other guests and equipment.


7. Website and Social Media

7.1 By using our site and social platforms, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our sites and services.

7.2 We reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason if our site or our contact mediums are unavailable at any time or for any period. 7.3 Any videos & images shown on all social media channels are for illustrative purposes only – some products may not be available. The material displayed on our site is on an "as is" basis, without any conditions,

warranties or other terms of any kind. 7.4 We reserve the right to take photos and videos of the party for social media usage and advertising only. By placing a booking, party members consent to the photos and videos being taken. 7.5 To the fullest extent permitted by law, we exclude all conditions, warranties and other terms which might otherwise be implied by statute or common law, and we exclude any liability for any direct, indirect or consequential loss or damage incurred by any party member on our physical site or in connection with our website and socials. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

8. Events Beyond Reasonable Control

8.1 We shall not be liable for any delay in event hosting or failure of any equipment if the failure was beyond our reasonable control (including without limitation, fire, flood, explosion, epidemic, riot, civil commotion, any strike, lockout or other industrial action, act of God, war, warlike hostilities or threat of war, terrorist activities, accidental or malicious damage and any prohibition or restriction by any government or other legal authority).

8.2 Further to the above, we shall not be responsible for any power cuts or system malfunctions that affect the equipment. In the event of any such happening, we will look to resolve the issue, or should the issue materially affect the party, then we will look to rebook the event at the earliest convenience.

9. Other Important Terms

9.1 We may transfer Our rights and obligations under these terms and conditions to another organisation and We will always notify you in writing if this happens, but this will not affect your rights or Our obligations under these terms and conditions.

9.2 Nothing in these terms and conditions shall confer on any third party who is not our Franchisee any benefit or right to enforce any of these terms and conditions.

9.3 Each of the paragraphs of these terms and conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

9.4 If We fail to insist that you perform any of your obligations under these terms and condition, or if We do not enforce Our rights against you, or if We delay in doing so, that will not mean that we have waived Our rights against you and will not mean that you do not have to comply with those obligations. If We do waive a default by you, we will only do so in writing, and that will not mean that We will automatically waive any later default by you.

9.5 These terms and conditions are governed by English law. You agree to submit to the exclusive jurisdiction of the English courts.

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